Frequently Asked Questions
Where are you?
As of August 2026 we operate out of the QV Tower Launceston, 11 high St, East Launceston (opposite the Launceston Aquatic Centre). We're located on the ground floor just as you enter the building (no stairs). Free 3 hour parking is available across the road, disability parking outside, ambulant toilets, baby change and a cafe (Mon-Fri 8am-2pm).
What is the different between Myotherapy and Remedial Massage?
Myotherapy is essentially an extension of Remedial Massage with at least an extra year of initial training. Both aim to reduce pain and increase mobility. Myotherapy generally involves a more thorough assessment, more active participation from the client and provides a greater range of therapeutic techniques in the tool-kit. It is also more geared to identifying the root causes and finding resolution. Treatment applications may include remedial massage, dry needling, joint mobilisation, exercise and movement therapy and rehabilitation planning. It is an effective aid in the prevention, assessment, early intervention and treatment of pain and the ongoing management of chronic musculoskeletal conditions.
Brief summary of the bodywork options available at Vitality Lab:
Myotherapy- is the new standard for advanced remedial massage. In addition to massage treatment, service includes thorough assessment and greater treatment options. Myotherapy at Vitality Lab also includes pain education and coaching pain-free movement.
Remedial for Stress and Tension- deeply relaxing, targeting stress relief, general tension, aches and pains. Can include aromatherapy, reflexology and energy work (Reiki).
Standard Remedial Massage- massage therapy specific areas of concern with range of motion and postural review. Provides relief from symptoms and encourages healing.
Applied Manual Lymphatic Drainage- Applied MLD (Vodder Method) is an advanced, light, and rhythmic manual lymphatic drainage treatment using specialised techniques and pressure to stimulate the lymphatic system, improving fluid flow, aiding detoxification, and reducing swelling, pain, and inflammation in the body. Distinct from most methods of lymphatic drainage, it encourages efficient whole systemic flow, not just a local pump. It is a pain free and very relaxing system of working, specifically adapted to treat musculoskeletal issues, headaches, sinus pain or skin conditions.
Decongestive Lymphatic Therapy (Complex Decongestive Therapy) is an holistic multi-step treatment for chronic swelling. This can include lymphoedema and lipodoedma management or fluid retention after surgery or injury. It combines manual lymph drainage (MLD- Vodder and Casley-Smith Methods), compression bandaging, targeted exercises, and careful skin hygiene.
Naturopathic Add-on- Individualized, inclusive, 'whole person' treatment with naturopathic assessment and recommendations. Clinic areas of focus include- lymphatic and cardiovascular health, supportive integrative oncology, chronic inflammation and pain issues, digestive concerns, headaches, post-viral syndrome, fatigue, insomnia and stress.
Can I claim health rebates?
It depends on your level of cover, but most extras health insurance will cover Myotherapy and Remedial Massage (including Manual Lymphatic Drainage). Practitioners are registered providers with all health funds. Rachel is registered for Naturopathy with CBHS and Nutrition with ARGH funds.
Missed appointments and cancellation fees
Please let us know as soon as you can if you need to cancel or make any changes to your booking. You will be sent a reminder the day before your booking. 100% fee will be charged in case of no-show. For short-notice cancellations/reschedules we request a 'cancellation contribution' of your choosing to help keep our service viable. This policy is in place for fairness to our practitioners and other clients.

